Shipping policy
Shipping Policy
Effective Date: [Insert Date]
Thank you for shopping with Gutz Coffee Co. We are committed to processing and shipping your order as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing
- Orders are typically processed within 1–3 business days after payment is received.
- Orders placed on weekends or holidays will be processed on the next business day.
- During peak seasons, promotions, or holidays, processing times may be longer.
Shipping Methods and Delivery Times
Estimated delivery times vary based on the shipping method selected at checkout and the destination.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 Business Days |
| Expedited Shipping | 2–3 Business Days |
| Overnight Shipping | 1 Business Day |
Delivery estimates begin once the order has been shipped and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Order weight
- Package dimensions
- Shipping destination
- Selected shipping method
Any applicable shipping charges will be displayed before you complete your purchase.
Free Shipping
We offer free standard shipping on orders over $75 within the USA.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. Tracking updates may take up to 24 hours to appear after shipment.
Shipping Restrictions
We currently ship to [List Countries or Regions].
We do not ship to:
- P.O. Boxes (if applicable)
- Military addresses (if applicable)
- Certain international destinations where shipping restrictions apply
International Shipping
For international orders:
- Delivery times vary by destination.
- Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by local authorities.
- Customs clearance delays are beyond our control and may affect delivery times.
Lost, Delayed, or Damaged Shipments
If your order is lost, significantly delayed, or arrives damaged, please contact us within 7 days of the expected delivery date.
To assist with your claim, please provide:
- Your order number
- Tracking number
- Photos of damaged items and packaging (if applicable)
We will work with the shipping carrier to resolve the issue and determine an appropriate solution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.
If you notice an error in your shipping address, please contact us immediately at jcgpagu@gmail.com
Contact Us
If you have any questions regarding shipping, please contact us:
Gutz Coffee Co.
Email: jcgpagu@gmail.com
Phone: 562.645.2505
Business Hours: 8-5
Thank you for choosing Gutz Coffee Co. We appreciate your business and look forward to delivering fresh coffee to your door. ☕📦