Shipping policy

Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with Gutz Coffee Co. We are committed to processing and shipping your order as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During peak seasons, promotions, or holidays, processing times may be longer.

Shipping Methods and Delivery Times

Estimated delivery times vary based on the shipping method selected at checkout and the destination.

Shipping Method Estimated Delivery Time
Standard Shipping 3–7 Business Days
Expedited Shipping 2–3 Business Days
Overnight Shipping 1 Business Day

Delivery estimates begin once the order has been shipped and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Order weight
  • Package dimensions
  • Shipping destination
  • Selected shipping method

Any applicable shipping charges will be displayed before you complete your purchase.

Free Shipping

We offer free standard shipping on orders over $75 within the USA.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information. Tracking updates may take up to 24 hours to appear after shipment.

Shipping Restrictions

We currently ship to [List Countries or Regions].

We do not ship to:

  • P.O. Boxes (if applicable)
  • Military addresses (if applicable)
  • Certain international destinations where shipping restrictions apply

International Shipping

For international orders:

  • Delivery times vary by destination.
  • Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by local authorities.
  • Customs clearance delays are beyond our control and may affect delivery times.

Lost, Delayed, or Damaged Shipments

If your order is lost, significantly delayed, or arrives damaged, please contact us within 7 days of the expected delivery date.

To assist with your claim, please provide:

  • Your order number
  • Tracking number
  • Photos of damaged items and packaging (if applicable)

We will work with the shipping carrier to resolve the issue and determine an appropriate solution.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.

If you notice an error in your shipping address, please contact us immediately at jcgpagu@gmail.com

Contact Us

If you have any questions regarding shipping, please contact us:

Gutz Coffee Co.
Email: jcgpagu@gmail.com
Phone: 562.645.2505
Business Hours: 8-5

Thank you for choosing Gutz Coffee Co. We appreciate your business and look forward to delivering fresh coffee to your door. ☕📦